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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kerry Martin

Kerry Martin

January 14, 2026

5  out of  5
rating by Kerry Martin
"Best insurance company ive worked with carol Potts was my agency was always respectful and awesome"
We responded:
"Thank you for your review, Kerry! Carol loves helping our customers with their insurance needs, and she will be thrilled to hear that you are another satisfied customer. We do not take your business for granted and thank you for your continued trust in us, too!"
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Andrew Carson

January 13, 2026

5  out of  5
rating by Andrew Carson
"These folks are always on top of things for me and my insurance policies and needs. I would recommend all my friends and family to give them a call if they are not satisfied with their current insurance company."
We responded:
"Thank you, Andrew! We appreciate your feedback and future referrals to our State Farm Insurance Agency! Continue to reach out to us with your future insurance needs, too. We appreciate your business!"
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Desiree Livinston

January 13, 2026

1  out of  5
rating by Desiree Livinston
"I have been with this State farm insurance company for about 10 years. The lady that works there now is the most unprofessional unfriendly person I have ever dealt with in a long time. Not a good look for this State Farm."
We responded:
"Desiree we are so sorry we missed the opportunity to meet your expectations of us, and we want to make things right! Please call 231-347-7500 and ask for Brett. Thank you!"
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E Ramsey

December 8, 2025

5  out of  5
rating by E Ramsey
"Carol Ann is extremely helpful and I’ve always had a great experience with this group. She literally just saved me hundreds of dollars a year! Highly recommend using Brett, Carol Ann, and this State Farm office!"
We responded:
"Thank you for reviewing our State Farm office!! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Melissa Brooks

November 26, 2025

5  out of  5
rating by Melissa Brooks
"I have always had prompt spot on service, I have 0 complaints about $ as well. Everyone see's their insurance going up,I haven't experienced that either. In fact it just went down. I told my friend and she is hard to impress but she's been having alot of issues with a company she's had for 10 years. She finally called Brett Wheeler state farm spoke with CarolAnn and is still raving about the 800$ a year savings and amazing communication (her words) I highly recommend checking them out!"
We responded:
"Thank you so much for your feedback, Melissa, and for sharing your positive experience! We're thrilled to hear that you've consistently received prompt and reliable service, and that your insurance rates have actually gone down—that's fantastic news. We're also so glad Carol Ann and our team were able to help your friend save significantly and provide excellent communication. Your recommendation means a lot to us, and we look forward to continuing to serve you and your friends with the same level of care and dedication!"
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stacia defeudis

November 12, 2025

5  out of  5
rating by stacia defeudis
"Excellent service, Brett has alway helped at making sure my coverage is what I need, as well as answering the questions that come up."
We responded:
"We’re honored by your positive feedback, Stacia! We look forward to continuing to provide you with great service, too! If there is anything else we can do for your insurance needs, please let us know! "
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Kurt Kreiner

November 1, 2025

5  out of  5
rating by Kurt Kreiner
"Brett has been super helpful with both my car and home owners insurance. He’s punctual with policy changes and always keeps me informed with any upcoming changes or any discounts that may apply."
We responded:
"We’re thankful for your feedback, Kurt! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Ivan Onyskiv

October 29, 2025

5  out of  5
rating by Ivan Onyskiv
"Great service! Highly recommend!!!"
We responded:
"Thank you, Ivan! It's our pleasure to help you with your auto insurance needs!"
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Aiden Klungle

October 3, 2025

5  out of  5
rating by Aiden Klungle
"Quick and cheap insurance 🤷‍♀️"
We responded:
"Convenience is important! Please never hesitate to reach out when you need us. We are here to help!"
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Eva Oldman

October 1, 2025

5  out of  5
rating by Eva Oldman
"Bret and his staff are so kind and helpful. I appreciate their patience and knowledge. I would recommend them to anyone looking for affordable insurance."
We responded:
"It is always a pleasure to assist you, Eva! We are honored you continue to trust us with your insurance needs, too!"
Profile photo of LOIS BARGLIND

LOIS BARGLIND

September 18, 2025

5  out of  5
rating by LOIS BARGLIND
"Brett was very knowledgeable regarding our needs, explained everything for a thorough understand and he was personable. The rates were competitive for our coverage needs."
We responded:
"Thank you for your review! We're thrilled to hear you had a positive experience with our State Farm office as well. If you ever need assistance in the future, please feel free to contact us. We're always here to help!"
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BIGRICK moshpit

September 16, 2025

5  out of  5
rating by BIGRICK moshpit
"I'm usually late on my payments ever so often .it's even laps ..they always made me feel like what ever I went thru that made me late didn't matter,only thing that mattered was me....thank you state farm .and my man Bret W."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Aaron

September 11, 2025

5  out of  5
rating by Aaron
"This company has always been respectful towards me. Brett is knowledgeable and friendly."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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dusty Chiles

August 21, 2025

2  out of  5
rating by dusty Chiles
"I advise finding your insurance from a better company"
We responded:
"Dusty, it saddens us that you feel this way about State Farm. Please call our office at 231-347-7500, and we will find out who your Agent is. Then we can work with them on whatever issue you might be having currently. Thank you and I hope to hear from you soon!"
Profile photo of Kyle Kirk

Kyle Kirk

August 8, 2025

5  out of  5
rating by Kyle Kirk
"Brett and his team have been very helpful with anything I've asked of them. Highly recommend this location, they will take care of you."
We responded:
"Thank you for your feedback, Kyle! My State Farm team and I are happy to be your good neighbor! "
Profile photo of David Lyells

David Lyells

August 8, 2025

5  out of  5
rating by David Lyells
"All of my questions were answered quickly and accurately. I have great confidence that all of my insurance needs are being met."
We responded:
"This is great news for us, David. Your complete satisfaction is always our number one goal!"
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steve shalit

August 6, 2025

5  out of  5
rating by steve shalit
"Completed start to finish roof/gutter/personal property replacement in less than 2 months from March storm damage. The State Farm office staff in particular Carol Anne were outstanding. Calls returned, all explinations simple. The adjusters were excellent. State Farm app. very helpful. This was a great experience."
We responded:
"This is awesome news, Steve! We are very lucky to have Carol Ann on staff, and we are not surprised she exceeded your expectations! Your satisfaction is most important us, and for that we are grateful! "
Profile photo of Rick Potts

Rick Potts

July 31, 2025

5  out of  5
rating by Rick Potts
"Thank you Brett. Quick and easy and your very friendly."
We responded:
"Thank you so much for stopping in today, Rick! We look forward to helping you and your Family going forward!"
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Michael Bassett

July 28, 2025

5  out of  5
rating by Michael Bassett
"Quick affordable and reliable tha ks state farm"
We responded:
"Thank you, Michael! "
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Angela Giles

July 21, 2025

5  out of  5
rating by Angela Giles
"It is always a pleasure to work with this office. Everyone is kind, courteous, and quick to respond. Thank you, specifically to Ms. Potts, for continuing this tradition of excellence!"
We responded:
"Thank you, Angela!! And thanks for the shout out for Ms. Potts, too! We all appreciate your continued trust in us!"
Profile photo of Sarah Scripps

Sarah Scripps

July 16, 2025

5  out of  5
rating by Sarah Scripps
"Ive been using Brett Wheeler in Petoskey for several years, thru a home fire and an auto accident and several roadside claims. Everyone in Bretts office is always very patient and genuinely cares, they take the time to make sure i understand what im getting in my policy, and have been amazing walking me thru the claims process for the fire and the auto accident. I wont even look at another quote, because my rate is good and i like knowing when i have to deal with my insurance, im going to get decent human beings on the phone. Thank you Brett Wheeler State Farm! For walking me thru the insurance side of some of my hardships."
We responded:
"Thank you so much for your kind and thoughtful review, Sarah! We're truly honored to have been there for you through such challenging times. We are committed to providing patient, caring service and making sure you fully understand your coverage. Knowing that we could support you during trying times means everything to us. We appreciate your loyalty and trust, and we look forward to continuing to serve you with the same dedication and care. Thanks again for choosing us!"
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Brenda DeLoy

June 3, 2025

5  out of  5
rating by Brenda DeLoy
"Great people to work with:):)"
We responded:
"Thank you, Brenda! We always like to hear when our efforts pay off with another satisfied customer! We look forward to helping you and your family far into the future, too!"
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Nathaniel Hanson

May 2, 2025

5  out of  5
rating by Nathaniel Hanson
"Extremely helpful and professional"
We responded:
"Thank you, Nathaniel! We always like to hear from our satisfied clients! Please know we will continue to work to meet and exceed your expectations, too!"
Profile photo of Shannon Moore

Shannon Moore

April 22, 2025

5  out of  5
rating by Shannon Moore
"I'm new to State Farm but from what I've experienced so far, I am shocked at how little I'm paying compared to the last co. I was with. The agents are very kind and helpful and actually make you feel important. 😊 So far, I highly recommend!"
We responded:
"Thank you so much for your review, Shannon! We're thrilled to hear that you're enjoying your experience with State Farm and that our team has made you feel valued. We pride ourselves on providing excellent service and competitive rates. So, it's great to know we're hitting the mark for you. If you ever have any questions or need assistance, don't hesitate to reach out. Welcome aboard, and thanks for the recommendation! "
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Colton

April 16, 2025

5  out of  5
rating by Colton
"I've been with State Farm for awhile now and I love them. The service is good and the people are wonderful. Thank you 😊"
We responded:
"Colton, it is always our pleasure to assist with your insurance needs! Our valued customers are the best part of what we do. Thank you for your feedback, too! "